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Service and Technology Needs of SMBs

Service and Technology Needs of SMBs

Market Study
Published: July 2016
Pages: 62
Research from: Parks Associates
Sector: Business Services & Logistics

From: GBP 2692.00
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This report examines use of technical products and services among small and medium businesses (SMBs) of various sizes and within a variety of industries. It studies the primary technical challenges facing SMBs and examines the market for various technical services among this group. The report includes a five-year forecast for various IT and support services in the SMB market.

 

 

Figures

Size of U.S. Small Businesses
Small Business Industry Classification
IT Profiles of U.S. Small Businesses Q2/2016
Devices Used for Business Purposes by Company Size (Q2/16)
Adoption of IT Software and Services (Q2/16)
IT Services: Interest and Use among U.S. Small Businesses (Q2/16)
Payment Method Used for IT Support (Q2/16)
Provider of Small Business Technical Support Services (Q2/16)
Small Business IT Support Services
Industries with Strong Market Opportunity for IT Support
Small Business IT Support Services Offered by AT&T
Small Business IT Support Services Offered by Staples
Small Business IT Support Services Offered by HP
Small Business IT Support Services Offered by Verizon
Cloud Enablement Services
Competitive Environment – Small Business Security Services
Managed Security Service Features
Selected Providers of Managed Security for Small Businesses
Use of Free Software or Online Tools by Company Size (Q2/16)
Forecast Methodology Computer and Network Setup
Annual Revenue: Computer and Network Setup
Forecast Methodology One-time Support Revenue
Small Business: One-time Support Revenue
Forecast Methodology Subscription Support Revenue
Annual Revenue: Support Subscriptions
Forecast Methodology - Managed Security Service
Annual Revenue: Managed Security Services

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