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Cloud-based, Integrated Unified Communications Opportunity: Solutions, Services and Connectivity, 2016-2020

Cloud-based, Integrated Unified Communications Opportunity: Solutions, Services and Connectivity, 2016-2020

Management Report
Published: July 2016
Pages: For full details, please email deborahf@cmsinfo.com
Research from: Insight Research
Sector: Information & Communications Technology

From: GBP 2663.00
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What connects Microsoft with LinkedIn? Cloud-based Unified Communications!

As Microsoft looks to strengthen its cloud-based, integrated UC portfolio throught the LinkedIn acquisition; let us step back and realize how far we have travelled.

In the early 1990s, one industry insider articulated a vision that has only now become a reality “the network is the computer" (Scott McNealy, Sun Microsystems). The cloud has indeed become the creative visualization of computing on the Internet and in this study InsightResearch presents a holistic view of cloud-based services and the criticality of an integrated unified communications (UC) capability as a part of the cloud. We emphasize the need for integrated UC because the following applications must be present in the cloud applications:
·     instant messaging (IM) and/or social networking and presence;

·     Internet protocol enabled private automatic branch exchange (IP-PBX);

·     unified messaging (UM); and

·     conferencing and collaboration.

In this study, INSIGHT Research examines the market from the perspective telecom operators (telcos), network equipment vendors, end-user original equipment manufacturers (OEMs), and managed service providers. Our analysis suggests that the principal revenue opportunities consists of: solutions, which include the hardware devices and software application platforms; services, which include a host of managed services spanning design through troubleshooting; andconnectivity, which include wireless and wireline connectivity revenues. We break down the market for each application, which, in turn, is broken down along solutions, services, and connectivity revenue streams and also along geographical regions. INSIGHT’s regional segmentations are: United States (US); Rest of North America; Europe, Middle East, Africa (EMEA); Asia and Pacific (APAC); and Central + Latin America (CALA).

 

Market Segmentation

 

IM/Social Networking and Presence Revenues

    Solutions Revenues

    Services Revenues

    Connectivity Revenues

    Geographical Regions

        United States

        Rest of North America

        Europe, Middle East, Africa

        Asia and Pacific

        Central and Latin America

 

IP-PBX and Presence Revenues

    Solutions Revenues

    Services Revenues

    Connectivity Revenues

    Geographical Regions

        United States

        Rest of North America

        Europe, Middle East, Africa

        Asia and Pacific

        Central and Latin America

 

Unified Messaging Revenues

    Solutions Revenues

    Services Revenues

    Connectivity Revenues

    Geographical Regions

        United States

        Rest of North America

        Europe, Middle East, Africa

        Asia and Pacific

        Central and Latin America

 

Conferencing and Collaboration Revenues

    Solutions Revenues

    Services Revenues

    Connectivity Revenues

    Geographical Regions

        United States

        Rest of North America

        Europe, Middle East, Africa

        Asia and Pacific

        Central and Latin America


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