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Serbia Telecommunications Report

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Market Study
Published: November 2014
Pages: 91
Research from: Business Monitor International
Sector: Broadband & Fixed

From: GBP 810.00
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Serbian market is not as developed as many of its Eastern European peers despite its high level of saturation. Serbia's mobile penetration peaked in 2008 at 142.9% and has been in decline since. BMI does not believe that the market has much scope in terms of new customers, instead value-added services, such as access to high speed mobile data can raise the average revenue per user for mobile operators. This is already evident by an increasing ARPU in 2014. BMI has identified mobile data as a potential area for growth, but the lack of legal framework has meant that Serbia is still taking its first steps in developing 4G. The introduction of fixed number porting option in 2014 will increase competition in the fixed-line segment.

Key Data:
•The  mobile  market returned to growth in 2013, following discounting inactive users in 2012. BMI estimates Serbia added 37,370 new customers in 2013 - an increase of 1.4% y-o-y.
•The mobile broadband market, however, grew rapidly in 2013, up by 15.1% y-o-y to reach 4.218mn 3G subscriptions. 
•Vip Mobile continued to make the most gains in terms of market share by subscriptions, adding 158,000 net users in 2013.
•Pay-TV users grew by 7.6% to reach 1.552mn at end-2013, while penetration rate increased to 21.62% up from 19.92% in 2013.

Key Trends And Developments
The Serbian government ratified an amendment to the Serbian telecoms law in July 2014, which places great emphasis on network neutrality. BMI believes that this is greatly welcome by Telenor Serbia that has been calling for the amendments to be made to the telecoms law. The new law amendment will also regulate network neutrality, which Telenor has been calling for. BMI believes this to be the first step for possible auction for 900/1800/2100 MHz bands which in turn would allow for 4G networks to be developed.

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