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This report presents the findings from a survey of 51 Swedish enterprises regarding their approach to Information and Communication Technology (ICT) procurement. The survey investigates the way that Swedish enterprises like to purchase technology, as well as the major IT and business objectives influencing their IT investment strategies.
Introduction and Landscape
Why was the report written?
To highlight the criteria based on which Swedish enterprises select their ICT providers as well as the roles which have influence while making ICT purchasing decisions
What is the current market landscape and what is changing?
In light of strong demand from emerging markets and various measures initiated by the Swedish government to drive local demand and improve market conditions, CIOs are cautiously optimistic about their ICT spending in the coming years.
What are the key drivers behind recent market changes?
With the ongoing European debt crisis impacting the export driven economy of Sweden, enterprises are looking for ways to improve profitability by enhancing their overall operational efficiency and customer satisfaction, whilst at the same time reducing costs.
What makes this report unique and essential to read?
Kable Global ICT Intelligence has invested significant resources in order to interview CIOs and IT managers about their IT Procurements. Very few IT analyst houses will have interviewed 51+ ICT decision makers in Swedish market in H2 2012
Key Features and Benefits
Provides insights about what are the preferred buying approaches adopted by the Swedish enterprises to procure various technologies.
Comprehend what business objectives Swedish enterprises are looking to achieve through their IT investments strategy.
Appreciate what IT objectives Swedish enterprises are looking to achieve through their IT investments strategy.
Understand what all factors influence Swedish enterprises' decision to select an ICT provider.
Understanding which organisational roles influence the most for making ICT purchasing decisions and signing off budgets.
Key Market Issues
35% of Swedish enterprises expect their ICT budgets to either increase slightly or significantly in 2013, indicating an improving positive outlook for ICT spending.
While the increasing adoption of enterprise mobility and cloud computing are expected to drive the demand for security solutions, Swedish enterprises are looking to implement innovative applications to enhance their competitiveness and improve business operations.
Given the tough economic conditions, Swedish enterprises consider the opportunities for revenue growth to be relatively limited; therefore they are focusing on process improvement and cost control in order to deliver margins to their stakeholders.
Swedish enterprises are highly cautious in their vendor selection process, giving importance to ICT vendors and services providers who have a thorough knowledge of their working procedures and processes, and offering flexible pricing options.
As a result of rising technological advancements and intricate business demands, 45% of enterprises believe that their ICT infrastructure is somewhat complex
Sweden has always been at the forefront in adopting the advanced technologies such as mobility and cloud computing, which are expected to witness high levels of uptake.
Swedish enterprises prefer hosted services model for deployment of technologies such green IT and virtualization, communications and collaboration, content management , and IT systems management.
Majority of Swedish enterprises rate the objective of 'align IT with overall business goals' as the most important IT objective influencing their IT investment strategy, with an average rating of X on the scale of 1 to 4.
Swedish enterprises rate the objectives of 'raise efficiency' and 'increase customer satisfaction' as top two objectives influencing their ICT investment strategy.
CFOs and CEOs also have a significant influence on ICT investments, with both getting average ratings of X on the scale of 1 to 4.