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This report presents the findings from a survey of 906 medium-sized enterprises regarding their Information and Communications Technology (ICT) investment priorities. The survey investigates the core technologies which medium-sized enterprises are investing in, including the likes of enterprise applications, security, mobility, communications and collaboration, and cloud computing.
Introduction and Landscape
Why was the report written?
In order to provide deeper insights into medium-sized enterprises' ICT investment priorities and strategic objectives.
What is the current market landscape and what is changing?
Kable's survey finds that the penetration of cloud computing is relatively low amongst medium-sized enterprises but this area is expected to receive higher investments in the next two years.
What are the key drivers behind recent market changes?
Demand for applications such as HR, financials, CRM, and ERP applications is on the rise, which is making medium-sized enterprises focus heavily on enterprise applications. Moreover, in an effort to modernise and automate their operations medium-sized enterprises are investing in enterprise applications.
What makes this report unique and essential to read?
Kable Global ICT Intelligence has invested significant resources in order to interview CIOs and IT managers about their IT investment priorities. Very few IT analyst houses will have interviewed 900+ ICT decision makers in medium-sized enterprises in H2 2012.
Key Features and Benefits
Recognize medium-sized enterprises' strategic objectives with regards to their ICT investments.
Identify medium-sized enterprises' investment priorities based on their budget allocations across core technology categories such as enterprise applications, security, mobility, communications and collaboration, and cloud computing, etc.
Learn about the drivers that are influencing medium-sized enterprises' investments in each technology category.
Establish how medium-sized enterprises' IT budgets are currently allocated across various segments within a technology category.
Gain insight into how medium-sized enterprises' plan to change their ICT budget allocations across various segments within a technology category.
Key Market Issues
Investment in security products and services is imperative for medium-sized enterprises as any vulnerability in their existing systems can cause huge financial losses for their customers and damage their reputation. It is clear from the survey that X% of medium-sized enterprises already invested in security technologies.
The ongoing modernisation of medium-sized enterprises, along with increasingly complex ICT implementations, is making ICT infrastructure within the sector harder to manage. Consequently, to minimise the complexity of their ICT infrastructure, medium-sized enterprises are making significant investments in IT systems management.
It is interesting to note that at least X% of medium-sized enterprises are planning to invest in all of the green technologies through to the end of 2014, signifying the importance they are placing on reducing their carbon footprint while remaining profitable.
Although cloud computing is currently receiving lower investments from medium-sized enterprises, the scenario is set to improve in the next two years with X% of respondents planning further investments.
Medium-sized enterprises have been investing in enterprise content management to capture huge amounts of unstructured content and integrate it with their core business applications. These enterprises are also investing in content management solutions to manage all of this information efficiently so that the required content can be made readily available to the designated audience, when and where it is required.
In the next two years, solutions such as HR management and financial solutions are expected to garner greater interest, as X% and X% of medium-sized enterprises are planning to invest in these applications respectively.
Kable's survey finds that the demand for data warehousing/marts and real-time business intelligence is expected to increase within medium-sized enterprises, with X% and X% of organisations respectively planning to invest here in the next two years.
The demand for tablet computing and customer facing mobile applications is expected to increase in the near future, with X% of medium-sized enterprises planning to invest in each of these categories through to the end of 2014. The uptake of technology areas is anticipated to be particularly high among these enterprises with large employee bases in the next two years.
Kable's survey shows that investment in web/video conferencing solutions and unified communications is a high priority for medium-sized enterprises, with current penetration rates of X% for each of these categories.
According to Kable's survey, spending on IAM, network security, and end-point security is expected to be the highest priority in the next two years, with X% of respondents planning investments in each of these segments.