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This report presents the findings from a survey of 151 Italian enterprises regarding their Information and Communication Technology (ICT) budgets and staff allocation. The survey investigates how Italian enterprises currently allocate their ICT budgets across the core areas of enterprise ICT spend, namely hardware, software, IT services, communications and consulting.
Introduction and Landscape
Why was the report written?
In order to provide a depth of insight into ICT vendors' and service providers' potential customers .
What is the current market landscape and what is changing?
The uncertainty in ICT investments is set to continue as the proportion of respondents who plan to keep their ICT budgets flat is going to increase by X% in 2013. However, Kable believes that ICT investments will slowly increase in the coming months.
What are the key drivers behind recent market changes?
There is a glimmer of hope that the newly formed government will take the required steps towards bringing Italy back on a positive growth track boosting ICT investments slightly in this region. Kable believes that if this is to happen, then the likely outcome should be an increase in government spending on technology goods and services.
What makes this report unique and essential to read?
Kable Global ICT Intelligence has invested significant resources in order to interview CIOs and IT managers about their IT Budgets. Very few IT analyst houses will have interviewed 140+ ICT decision makers in the Italian market in H2 2012.
Key Features and Benefits
Understand how ICT budgets are set to change in 2013 in terms of their overall size.
Appreciate how budgets are allocated across the core elements of ICT spend, including hardware, software, services, communications and consulting.
Learn how ICT Euros are being spent in areas such as the data centre, applications, IT management and the network.
Establish how IT staff are typically allocated within Italian organizations.
Gain insight into with whom Italian enterprises plan to spend their ICT Euros.
Key Market Issues
In order to ensure that end users operating client devices have real-time access and connectivity to corporate information, enterprises are making substantial investments to enhance their network and communications infrastructure.
According to Kable's survey, a noticeable portion of the enterprise software budget is being allocated to software as a service (SaaS), as enterprises in Italy have started to value the potential of reducing the total cost of ownership of their software.
Kable's survey indicates that Italian enterprises' software investments are primarily focussed on application lifecycle management, with average allocation of 19% of the total software budget in 2012.
The increase in cyber crime and the need to adhere to various national and international legislation and compliance regulations are making ICT security a priority, not only for large Italian enterprises but also for SMEs. This is quite evident from the survey as enterprises in Italy are allocating 16% of their IT services budgets to security and privacy services.
Italian companies are still dependent on fixed voice for enterprise communications, which is evident from the survey as enterprises are allocating 28% of their telecommunications budgets here.
Kable's survey depicts that the highest proportion of total ICT budgets are currently being allocated to data centres (both in-house and hosted).
Kable's survey indicates that with the rise in the adoption of mobile devices and social media platforms, the need to modernise the existing application environment means that Italian enterprises are allocating a large proportion of their IT staff to application-related functions, typically involving application development, management, and support.
Kable's survey shows that Italian enterprises are allocating a large proportion of their external ICT budgets to hardware, with client computing taking the maximum share of the average hardware budget.
The major proportion of Italian enterprises' software budgets are being allocated to software licences, primarily driven by the substantial demand for advanced software technologies and enterprise applications.
The highest proportion of consulting budgets is being spent on training and education, which reveals that Italian enterprises are continuously looking to train their IT staff on various new technologies.