[Close]  
Market research logo; 24 years of Excellence in Market Research since 1988.

Need advice? Keen to get the best deal? Call now on +44 (0)1494 771734

>

Service assurance market share report 2009

Service assurance market share report 2009

Table of Contents

Market Study
Published: May 2010
Pages: 48
Tables: 22
From: GBP 2800.00  Buy Now!
Research from: Analysys Mason
Sector: Networks & Infrastructure

The top-three service assurance suppliers accounted for 32% of the USD2.287 billion market in 2009. IBM retained its number-one position in the market with a 13.2% share of revenue. The other market leaders were Tektronix, Hewlett-Packard, CA, Agilent Technologies and Telcordia Technologies with 10.6%, 8.5%, 5.2%, 5.0% and 4.8% shares, respectively. The top-three service assurance suppliers accounted for 32% of the USD2.287 billion market in 2009. IBM retained its number-one position in the market with a 13.2% share of revenue. The other market leaders were Tektronix, Hewlett-Packard, CA, Agilent Technologies and Telcordia Technologies with 10.6%, 8.5%, 5.2%, 5.0% and 4.8% shares, respectively.

Larger suppliers won more business in 2009 at the expense of smaller niche vendors. This reflects CSPs' aversion to purchasing solutions from smaller suppliers in a weak economic environment. Despite large declines in GDP in many developed countries, the impact of the recession on the telecoms sector as a whole was not as severe as it was during the 2002–2003 economic recession.

Most investments focused on very specific business challenges in the management of services and network technologies in mobile broadband and core networks. Mobile broadband growth is driving investments in mobile backhaul monitoring solutions to guarantee SLAs between wholesale and mobile CSPs. Operators are also addressing the need to focus on the customer experience.

We identified an increase in investments in the following solutions:

session trace analysis for mobile broadband and fixed IP services
unified radio and core network fault and performance management
application aware network performance monitoring and root cause analysis.
This report provides detailed market share data on five application segments: probe systems, fault and event management, performance monitoring, service management and workforce automation. It identifies the leading ISVs and their respective market shares in each category, as well as by geography. ISVs with a diversified portfolio of products will appear in multiple categories. We have included software licence and product-related services in calculating the market share positions.

Top of Page