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Managed Services: Operator strategies for outsourcing, network sharing and hosting
Management Report
Published: December 2011
Pages: 103
Tables: 89
From: GBP 2495.00 Buy Now!
Research from: Informa Telecoms and Media
Sector: Networks & Infrastructure
It’s a harsh environment that operators are working in. If they are to successfully support heavy traffic growth, deliver new and more integrated offerings as well as improve efficiencies and costs, then they have to make better use of managed services and outsourcing.
This newly updated and revised report analyzes the strategic options available in the managed services market, looking at global trends in network services, data and application services and managed OSS/BSS services.
This edition analyzes the strategic options for those interested in managed services, looking at the global trends in network services, data and application services and managed OSS/BSS services.
The report includes global analysis of managed services, a global industry survey and a broad range of case studies identifying what works and what does not. It also includes five-year forecasts to 2016, by region and by market sector including network services, data and application services and managed OSS/BSS services.
The managed services market is changing as it matures. An ever-widening range of operators is prepared to consider using managed services, whereas previously it was the smaller operators or new entrants that were more inclined to do so. There is also an increasing willingness on the part of operators to consider outsourcing a broader range of functions without it yet being clear how to pursue an integrated strategy or who to turn to for the management of those functions.
Network operating centers currently still focus to a large extent on network-related operations but in the medium term will increasingly carry out value-add service-layer operations as well. We are already seeing increasing network-vendor interest in support systems and the continued convergence of the telecoms and IT sectors will also have a wider impact. Network-sharing joint ventures, towe- company expansion, new forms of wholesaling relationships and managed-energy deals are also breathing new life into the managed-services market.
Key issues addressed in this edition:
- What are the underlying drivers of growth in the managed-services market for telecoms operators?
- How quickly will this market grow, and why?
- Where is the growth coming from, and why?
- What are the opportunities for operators and vendors in this market?
- Which operators are most likely to adopt this strategy, and why?
- What are the risks of adopting this strategy – for operators and for vendors?
- What are the implications for telecoms operators’ business models and their relationship with vendors?
Countries / Sectors / Companies covered
- Regions: North America, Latin America, Asia Pacific Developed, Asia Pacific Developing, Western Europe, Eastern Europe, Middle East, Africa
Sectors: Network services, data and application services and managed OSS/BSS services
Case studies involving companies include: Airtel/Comviva, KPN/Huawei, Mobilicity/Amdocs, Nextel/NSN, Sprint/Ericsson and Vodacom Tanzania/NSN
Contributing authors:
Kris Szaniawski, Principal Analyst, Networks
Peter Dykes, Senior Analyst, Networks
Nick Jotischky, Principal Analyst, MEA
Marceli Passoni, Research Analyst, Americas
Danson Njue, Research Analyst, MEA
Kristin Paulin, Research Analyst, Americas
Richard Jesty, Associate