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Home > Market Research > Information & Communications Technology > SOA Components Services Market

SOA Components Services Market

SOA Components Services Market

Table of Contents

Market Study
Published: April 2009
Pages: 685
Tables: 185
From: GBP 2125.00   Buy Now!
Research from: Wintergreen Research
Sector: Information & Communications Technology


This is the 406th report in a series of market research reports that provide forecasts in communications, telecommunications, the internet, computer, software, and telephone equipment. The project leaders take direct responsibility for writing and preparing each report. They have significant experience preparing industry studies. Forecasts are based on primary research and proprietary data bases. Forecasts reflect analysis of the market trends in the segment and related segments. Unit and dollar shipments are analyzed through consideration of dollar volume of each market participation in the segment. Market share analysis includes conversations with key customers of products, industry segment leaders, marketing directors, distributors, leading market participants, and companies seeking to develop measurable market share. Over 200 in-depth interviews are conducted for each report with a broad range of key participants and opinion leaders in the market segment.

Report Methodology This is the 406th report in a series of market research reports that provide forecasts in communications, telecommunications, the internet, computer, software, and telephone equipment. The project leaders take direct responsibility for writing and preparing each report. They have significant experience preparing industry studies. Forecasts are based on primary research and proprietary data bases. Forecasts reflect analysis of the market trends in the segment and related segments. Unit and dollar shipments are analyzed through consideration of dollar volume of each market participation in the segment. Market share analysis includes conversations with key customers of products, industry segment leaders, marketing directors, distributors, leading market participants, and companies seeking to develop measurable market share. Over 200 in-depth interviews are conducted for each report with a broad range of key participants and opinion leaders in the market segment. About the Company WinterGreen Research, founded in 1985, provides strategic market assessments in telecommunications, communications equipment, health care, and advanced computer technology. Industry reports focus on opportunities that will expand existing markets or develop major new markets. The reports assess new product and service positioning strategies, new and evolving technologies, and technological impact on products, services, and markets. Market shares are provided. Leading market participants are profiled, and their marketing strategies, acquisitions, and strategic alliances are discussed. The principals of WinterGreen Research have been involved in analysis and forecasting of international business opportunities in telecommunications and advanced computer technology markets for over 30 years. About the Principal Authors Ellen T. Curtiss, Technical Director, co-founder of WinterGreen Research, conducts strategic and market assessments in technology-based industries. Previously she was a member of the staff of Arthur D. Little, Inc., for 23 years, most recently as Vice President of Arthur D. Little Decision Resources, specializing in strategic planning and market development services. She is a graduate of Boston University and the Program for Management Development at Harvard Graduate School of Business Administration. She is the author of recent studies on worldwide telecommunications markets and the Top Ten Telecommunications market analysis and forecasts. Susan Eustis, President, co-founder of WinterGreen Research, has done research in communications and computer markets and applications. She holds several patents in microcomputing and parallel processing. She is the author of recent studies of the Service Oriented Architecture (SOA) marketing strategies, Internet software, a study of Push to Talk Equipment, Worldwide Telecommunications Equipment, Top Ten Telecommunications, Digital Loop Carrier, Web Hosting, Business Process Management, Servers, Blades, the Mainframe as a Green Machine, and Application Server markets. Ms. Eustis is a graduate of Barnard College.

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Table of Contents

SOA Component Services Executive Summary ES-1

SOA Component Services Market Driving Forces ES-1

SOA Component Services Market Shares ES-4

Web Services and SOA Component Services Forecasts ES-6

IBM Partner SOA Sandbox Cloud Services ES-9

Software Component Services Have Become Like Electronic Books ES-10



1. Component Services Oriented Architecture (SOA) Market Description and Dynamics 1-1

1.1 Service-Oriented Architecture (SOA) Interconnects

Siloed Applications 1-1

1.1.1 Service-Oriented Architecture (SOA) Improves

1.1.2 IT Efficiency 1-1

1.1.2 IBM® Positioned As The Market Leader In SOA 1-3

1.2 SOA Services Process 1-5

1.3 Mission Critical Massaging and SOAP 1-7

1.4 SOA Automatic Service Failover Protection 1-9

1.5 Benefits of SOA 1-12

1.5.1 SOA Facilitates Integration Beyond The

Enterprise Network 1-13

1.6 SOA Data Integration 1-15

1.6.1 Encapsulating Business Logic As Services 1-15

1.6.2 Composite Applications 1-15

1.7 SOA Creates The Agile Business 1-16

1.8 SOA Return on Investment (ROI) 1-21

1.8.1 Service-Oriented Architecture (SOA) Layers 1-23

1.8.2 Service-Oriented Architecture Business Benefits 1-26

1.8.3 IBM WebSphere Integration Workflow Support 1-27

1.9 Business Benefits of Service-Oriented Architecture 1-28

1.9.1 Service-Oriented Architecture IT Benefits 1-30

1.9.2 SOA Self-Assessment 1-31

1.9.3 Service Infrastructure 1-31

1.9.4 Infrastructure Implementations Using SOA Products 1-32

1.10 SOA Technology Principles 1-33

1.10.1 Decoupled Services Value 1-34

1.10.2 Security 1-34

1.11 Service-Oriented Architecture (SOA) Automates

Key Business Processes 1-35

1.11.1 SOA Virtual Experience 1-36

1.11.2 SOA Building a Channel 1-37

1.11.3 SOA Integration Platform 1-37

1.11.4 SOA Infrastructure Supports Delivery of Information

As A Service 1-41



2. SOA Component Services Market Shares and Forecasts 2-1

2.1 SOA Component Services Market Driving Forces 2-1

2.1.1 Building a Robust Data Integration Layer 2-3

2.1.2 SOA Market Segment 2-3

2.1.3 SOA Component Market Driving Forces 2-4

2.2 SOA Component Services Market Shares 2-7

2.3 Web Services and SOA Component Services Forecasts 2-10

2.3.1 SOA Component Stacks Of Decoupled Services 2-15

2.4 Enterprise SOA Component Services Market Segment Analysis 2-15

2.4.1 Services Oriented Architecture (SOA)

Engine Segments Market Forecasts 2-21

2.4.2 System z Significantly Less Expensive than

Distributed Computing Environments 2-22

2.4.3 Internet Impact 2-23

2.4.4 IT Department Need For SOA 2-25

2.4.5 SOA Represents The Implementation Of Process From

The Desktop 2-26

2.4.6 Stack Based vs. Decoupled WebSphereMQ Mission

Critical Messaging Approaches to SOA Solutions 2-27

2.5 SOA Services Infrastructure Market Shares 2-28

2.5.1 IBM Leads SOA Markets 2-31

IBM Services Oriented Architecture Characterized By The

Depth And Breadth Of The Product Line 2-32

2.5.2 Tibco Participates With Measurable Share

In The SOA Markets 2-32

Economic Collapse Issues Affecting Enterprises 2-33

2.5.3 SOA Brings Business Process to IT 2-33

2.5.4 Cost, Time And Resources Required To Create And Maintain Integration In A Rapidly Changing Environment 2-34

2.5.5 Application Connectivity Infrastructure Enhances E-Business 2-35

2.5.6 SOA Service Oriented Architecture Markets 2-38

2.5.7 E-Business 2-39

2.6 SOA Component Services Regional Analysis 2-42

2.6.2 Tibco Revenue By Geographic Region 2-47

2.6.3 EMC Revenues By Geography: 2-48





3. SOA Component Services Product Description 3-1

3.1 IBM Best Practice SOA Component Services 3-1

3.1.1 IBM SOA Sandbox Cloud Services 3-2

3.1.2 IBM SOA Infrastructure 3-3

IBM WebSphere SOA Business Integration Foundation 3-4

IBM Service Oriented Architecture Smart SOA Continuum 3-7

3.1.3 IBM WebSphere Business Services Fabric 3-8

3.1.4 IBM WebSphere Service Registry And Repository 3-15

3.1.5 IBM SOA Integration Services 3-15

3.1.6 IBM SOA Component Business Services 3-17

3.1.7 IBM SOA Services Support Renovated Web Presence 3-19

3.1.8 IBM SOA Component Architecture And Portal

Strategy Generates Requirements 3-20

3.1.9 IBM Flexible Portal Solution For Best Practice

Component Services 3-22

3.1.10 IBM Best Practice Component Services Portal

Offers Customers Self-Service Options 3-23

3.2 Microsoft SOA Application Platform 3-25

3.2.1 Microsoft Application Platform.NET Framework 3-26

3.2.2 Microsoft SOA Built-In Support 3-26

3.2.3 Microsoft XML 3-26

3.2.4 Microsoft Office SharePoint Server 3-27

3.2.5 Microsoft BizTalk Server Write Services 3-29

3.2.6 Microsoft BizTalk Legacy Systems Implementation 3-29

3.2.7 Microsoft BizTalk Server 3-29

3.2.8 Microsoft BizTalk Server and Enterprise Service Bus 3-30

3.2.9 Microsoft BizTalk Services Visual Studio Team System 3-32

3.2.10 Microsoft Visual Studio Team System 3-33

3.2.11 Microsoft SOA Static Code Analyzer 3-34

3.2.12 Microsoft Efficient Deployment for

Service Oriented Applications 3-35

3.2.13 Microsoft System Center to Manage SOA Components 3-36

3.2.14 Microsoft Oslo Approach To Modeling 3-38

3.2.15 Microsoft Oslo Application Development 3-39

3.2.16 Microsoft SOA Dynamic IT Modeling Strategy 3-39

3.2.17 Microsoft SOA Dynamics 3-40

3.2.18 Microsoft Office Business Applications 3-42

3.2.19 Microsoft SOA Solutions 3-44

3.2.20 Microsoft SOA Enterprise Service Bus 3-45

3.2.21 Microsoft SOA ESB Design Patterns 3-54

3.3 Microsoft SOA ESB Capabilities 3-55

3.4 Information Builders iWay Universal Adapter Suite 3-58

3.4.1 Information Builders iWay Universal Adapter

Suite for IBM WebSphere Products 2-58

3.5 Hewlett Packard (HP) 2-60

3.5.1 Hewlett Packard (HP) SOA Solutions 2-60

3.5.2 Hewlett Packard (HP) SOA Systinet Governance 2-61

3.5.3 Hewlett Packard (HP) Scaling SOA 2-66

3.5.4 Hewlett Packard (HP) SOA Quality Management 2-67

3.5.5 HP Quality Management Ecosystem 2-72

3.6 SAP Service-Oriented Architecture (SOA) 2-83

3.6.1 SAP Services for SOA 2-83

3.6.2 SAP End-to-End Services Meet SOA Project Requirements 2-86

3.6.3 SAP Discovery System for SOA 2-94

3.6.4 Evaluating The Potential of SAP SOA Discovery System 2-96

3.7 Fiorano 3-97

3.7.1 Fiorano SOA Platform® 3-97

3.7.2 Fiorano SOA Platform® Components 3-98

3.7.3 Fiorano® Business Components & Adapters 3-99

3.7.4 Fiorano Pre-Built Services 3-102

3.7.5 Fiorano® SOA Process Orchestration Tools 3-103

3.7.6 Fiorano® Process Orchestration Tools 3-103

3.7.7 Fiorano Event Process Orchestrator 3-104

3.7.8 Fiorano Synthesizing Event-Driven Business Processes 3-105

3.7.9 Fiorano Deploying Event-Processes 3-106

3.7.10 Fiorano Dynamically Modifying And

Changing Event-Processes 3-107

3.8 GXS 3-107

3.8.1 Key SOA Products In The GXS Software Portfolio 3-113

3.8.2 GXS SOA Translation Software 3-117

3.9 Amazon EC2 Cloud Services 3-118

3.9.1 Amazon EC2 Cloud Computing Functionality 3-120

3.9.2 Amazon EC2 Cloud Computing Services 3-121

3.9.3 Amazon EC2 Works In Conjunction With Amazon

Simple Storage Service (Amazon S3), Amazon SimpleDB

Data Base, and Amazon Simple Queue Service (Amazon SQS) 3-122

3.9.4 Amazon Cloud Computing EC2 Elastic

Block Store Applications 3-122

3.9.5 Amazon Cloud Computing EC2 Elastic IP

Addresses for Components 3-126

3.9.6 Amazon Cloud Computing Operating Systems and Software 3-131

3.9.7 Amazon EC2 Cloud Computing Pricing 3-135

3.9.8 Amazon EC2 Cloud Computing Reserved Instances Pricing 3-136







4. Services Oriented Architecture (SOA) Technology 4-1

4.1 Enterprise Service Bus (ESB) Technology 4-1

4.2 Web Service 4-2

4.2.1 Web Services Software Components 4-2

4.2.2 Installing the PHP Web Services Extensions 4-4

4.2.3 Creating a SOAP Web Service 4-4

4.2.4 Creating a SOAP Server 4-6

4.2.5 Creating an XML-RPC Web Service 4-7

4.2.6 IBM Rational Tester for SOA Quality 4-9

4.2.7 IBM Rational Quality Manager 4-11

4.2.8 IBM Rational Policy Tester 4-13

4.2.9 IBM WebSphere® Datapower SOA Appliance 4-13

4.2.10 IBM Rational Appscan® 4-13

4.3 War Room SOA Diagnostics and Root-Cause

Transaction Tracking Analysis 4-14

4.3.1 Composite Application Managers for SOA 4-15

4.3.2 SOA Metadata Federation 4-20

4.3.3 Synchronizing Policy 4-21

4.3.4 Service Metadata 4-21

4.4 SOA Exception Management 4-24

4.4.1 AmberPoint Exception Manager 4-25

4.5 GSX Translation Software and Data Mapping 4-30

4.6 SOA Infrastructure Technology 4-32

4.6.1 Building a Robust Data Integration Layer 4-32

4.6.2 Microsoft Internet Explorer RSS Functionality 4-35



4.6.3 SOA Data Integration Layer Supports Developer

Access To Metadata To Build Services 4-37

4.7 State Machine 4-39

4.7.1 SOA Network Strategy 4-41

4.7.2 SOA Representational State Transfer Is A

Mode Of Communication Accessible To Programs And Humans 4-42

4.8 XDMS Technology 4-42

4.8.1 Web Services and Service Oriented

Architecture (SOA) Tier Architecture 4-44

4.8.2 TigerLogic FastSOA Architecture 4-47

4.8.3 Registry SOA engine 4-48

4.9 SOA Dynamic Architecture 4-49

4.9.1 Google Search Engine Dynamic Architecture 4-52

4.9.2 BigFiles 4-53

4.9.3 Repository 4-53

4.9.4 Microsoft .Net Defines Reusable Modules Dynamically 4-54

4.9.5 Microsoft Combines Managed Modules into Assemblies 4-55

4.9.6 Microsoft Architecture Dynamic Modular Processing 4-55

4.9.7 IBM SOA Architecture is Dynamic for the Transport Layer 4-58

4.10 Business Benefits of Service-Oriented Architecture 4-64

4.10.1 SOA Technology Issues 4-64

4.10.2 Technology Platforms 4-65

4.10.3 Existing Enterprise Asset Automated Virtualization 4-66

4.10.4 Complexity Of The Underlying IT Technologies 4-66

4.10.5 Impact of Platforms 4-67

4.10.6 Platforms and Disparate Technologies 4-68

4.11 Services Oriented Applications (SOA) Services 4-68

4.11.1 Application Integration Professional Services

Implementation Strategies 4-69

4.11.2 Application Connectivity 4-70

4.11.3 Single Vendor Issues 4-70

4.11.4 Standards Adoption 4-71

4.11.5 SOA Technology Analysis 4-72

4.12 SOA Business Benefits 4-73

4.13 Business Events 4-74

4.13.1 Event Transmission 4-77

4.13.2 Business Process Automation 4-78

4.14 Process Oriented Architecture 4-81

4.14.1 Business Process Automation 4-81

4.14.2 Business Process Management Modular Architecture 4-82

4.14.3 Business Components 4-82

4.15 Advanced E-Business Infrastructure 4-86

4.15.1 Application Integration Technical Advantages 4-87

4.15.2 Integration System Architecture 4-88

4.16 Development Toolset 4-90

4.16.1 Infrastructure And System Management 4-90

4.17 Web Services 4-91

4.17.1 Promise Of Web Services 4-91

4.17.2 Java 4-92

4.17.3 Java Technology 4-93

4.17.4 J2EE 4-94

4.17.5 Soap 4-94

4.17.6 Apache Soap 4-95

4.17.7 Load Balancer With SSL Support 4-96

4.17.8 Points Of Failure 4-96

4.17.9 Soap Limitations 4-97

4.17.10 WSDL 4-99

4.17.11 WSDL Service Descriptions 4-100

4.17.12 UDDI 4-101

4.17.13 UDDI Test Registries 4-101

4.17.14 UDDI Distributed Web Service Discovery 4-102

4.17.15 UDDI Consortium 4-103

4.17.16 WS-Inspection Document Extensibility 4-103

4.17.17 XML 4-105

4.17.18 Metadata Repository 4-106

4.17.19 Metadata Describes Location, Format,

Relationships, Transformation, Rules, Cross-Reference 4-107

4.17.20 Metadata Drives Creation Of Data Integration Services 4-108

4.17.21 Wrappering 4-109

4.18 Service Level Challenges 4-110

4.18.1 Quality Of Service (QoS) Functions 4-110

4.18.2 Network Efficiency 4-112

4.19 Business Need 4-113

4.19.1 Business Process Management Packaged Solutions

for Rapid Deployment 4-113

4.19.2 Quality Of Service Control 4-114

4.19.3 XML Standards 4-114

4.20 Oasis 4-115

4.21 Services Oriented Architecture (SOA) 4-116

4.21.1 IBM Service Oriented Architecture (SOA) 4-118

4.21.2 SOA Business Challenge IT Imperative 4-118

4.21.3 Services Oriented Architecture And Relevant Standards 4-119

4.21.4 XML Family Of Standards 4-120

4.21.5 Integration Engines Leverage XML Processing 4-121

4.21.6 XML Standards 4-123

4.21.7 XML Role In Application Topology 4-124

4.21.8 XML Meets The Integration Challenge 4-124

4.21.9 XML Standard Communication Language 4-125

4.21.10 Web Services Protocols 4-125

4.21.11 Web Services Input And Output Formats 4-126

4.21.12 Web Services Coupling Versus Cohesion 4-128

4.21.13 Web Services Coupling 4-128

4.21.14 Web Services Cohesion 4-130

4.22 Open Systems 4-133

4.23 Java 4-133

4.23.1 AI Vendor Commitment To Java 4-135

4.23.2 Advantages Of Java In Context Of Application Integration 4-135

4.24 Web Services 4-136

4.25 WS-Transaction and BPEL4WS Specifications 4-136

4.25.1 WS-Reliable Messaging 4-138

4.25.2 WS-Addressing 4-138

4.25.3 Architecture for Reliable Messaging Delivery 4-139

4.26 Universal Description, Discovery, and Integration (UDDI) 4-139

4.27 UDDI Registry 4-139

4.27.1 UDDI Test Registries 4-140

4.27.2 UDDI Distributed Web Service Discovery 4-140

4.27.3 UDDI Consortium 4-142

4.27.4 SOAP 4-143

4.27.5 SOAP Framework 4-143

4.27.6 SOAP Framework For Developing Web Services 4-143

4.27.7 Apache SOAP 4-144

4.27.8 Load balancer with SSL support 4-145

4.27.9 Points Of Failure 4-145

4.27.10 SOAP Limitations 4-146

4.27.11 SOAP Protocol Uses Multi-Step Process 4-146

4.27.12 Framework Benefits 4-147

4.27.13 SOAP Test Strategies 4-147

4.27.14 SOAP Solutions 4-149

4.28 WSDL 4-150

4.28.1 WSDL Service Descriptions 4-150

4.28.2 WS-Inspection Document Extensibility 4-151

4.29 OASIS 4-152

4.30 IP Addressing And Directory Management 4-153

4.30.1 Web Services Security Specification 4-156

4.30.2 Components for Secure Web Services 4-157

4.31 Web Services Technology 4-158

4.31.1 Java Application Server 4-158

4.31.2 Enterprise JavaBeans (EJBs) 4-159

4.31.3 Autonomic Computing Technologies 4-163

4.31.4 Grid Protocol Topology 4-168

4.31.5 Open Grid Services Architecture (OGSA) 4-170

4.31.6 Eclipse Open-Source Tools Framework 4-171

4.31.7 Difficulties of Corba 4-172

4.31.8 Distributed Object Computing Model 4-173

4.31.9 Asynchronous Communications 4-174

4.32 Stateless Session Bean 4-176

4.33 Cluster 4-176

4.34 Location Transparency 4-178

4.35 Smart Proxy 4-178

4.36 Load Balancing 4-179

4.37 Process-Entity Design Pattern 4-179

4.38 Command Objects / Control Flow 4-180

4.39 Authorization Checks 4-181

4.40 Delegation 4-182

4.41 Collaborative Filtering 4-183

4.42 Site Analysis 4-183

4.43 Portals 4-184

4.43.1 Real-Time Processing 4-186





5. Services Oriented Architecture (SOA) Company Profiles 5-1

5.1 AmberPoint 5-1

5.1.1 AmberPoint / SAP Ventures 5-2

5.1.2 AmberPoint SOA JBoss Advanced Partner 5-5

5.2 BMC 5-6

5.2.1 BMC And Cisco Unified Computing Platform For Virtualized Environments 5-7

5.2.2 BMC Customers 5-10

5.2.3 BMC Customer Profile 5-10

5.2.4 BMC Software Revenue 5-11

5.3 Cisco 5-12

5.3.1 Cisco / PostPath 5-13

5.3.2 Cisco / Jabber 5-14

5.3.3 Cisco Next-Gen Unified Communications 5-14

5.3.4 Cisco Focus On Development Of Conferencing

And Collaboration, Leveraging Expertise In The Network 5-16

5.3.5 Cisco Revenue 5-17

5.3.6 Cisco Acquisitions and Investments 5-18

5.3.7 Cisco Innovation 5-18

5.3.8 Cisco Customers 5-19

5.3.9 Cisco Networking That Transforms How People Connect 5-20

5.4 EMC 5-21

5.4.11 EMC Acquisitions 5-22

5.4.12 Selected EMC Partners 5-23

5.4.13 Selected EMC Customers 5-23

5.4.14 EMC Revenue 5-24

5.4.15 EMC Segment Information 5-25

5.4.16 EMC VMware Virtual Infrastructure 5-30

5.4.17 EMC / Unisys and Expand Relationship in

5.4.18 Enterprise Content Management 5-40

5.5 Envoy Technologies 5-41

5.6 Fiorano 5-42

5.6.1 Fiorano Worldwide Market Presence 5-43

5.7 Fujitsu 5-45

5.7.1 Fujitsu OSS/NOS 5-46

5.7.2 Fujitsu SOA 5-46

5.7.3 Fujitsu CentraSite SOA Governance 5-48

5.8 GXS 5-49

5.8.1 GXS Acquired by Francisco Partners Operates As

An Independent Firm 5-51

5.8.2 GXS Customers 5-52

5.9 Hewlett Packard (HP) 5-57

5.9.1 Hewlett Packard (HP) SOA 5-59

5.9.2 Hewlett Packard (HP) SOA Solutions 5-59

5.9.3 Hewlett Packard (HP) SOA Systinet Governance 5-59

5.9.4 HP Products and Services Segments 5-61

5.9.5 Hewlett-Packard Technology Solutions Group 5-61

5.9.6 Hewlett-Packard Enterprise Storage and Servers 5-62

5.9.7 Hewlett-Packard Industry Standard Servers 5-62

5.9.8 Hewlett-Packard Business Critical Systems 5-63

5.9.10 Hewlett Packard Halo Telepresence Customers 5-63

5.9.11 HP and Marriott 5-64

5.9.12 HP and Tandberg 5-66

5.9.13 Hewlett Packard Computer Industry Market Participant 5-67

5.9.14 Hewlett Packard Global Provider Of Products 5-67

5.9.15 HP Products and Services: Segment Information 5-69

5.9.16 Hewlett Packard Technology Solutions Group 5-69

5.9.17 Hewlett Packard Enterprise Storage and Servers 5-70

5.9.18 HP and Tower Software 5-71

5.9.19 Hewlett Packard Tower Software TRIM Context 5-74

5.10 IBM 5-80

5.10.1 IBM Strategic Priorities 5-81

5.10.2 IBM Delivers Integration and Innovation to Clients 5-82

5.10.3 IBM Business Model 5-83

5.10.4 IBM Unified Communications In The Cloud Architecture 5-84

5.10.5 IBM LotusLive Cloud-Based Portfolio Of

Social Networking And Collaboration Services 5-86

5.10.6 IBM Revenue 5-87

5.10.7 IBM Software Capabilities 5-94

5.10.8 IBM Systems and Technology Capabilities 5-95

5.10.9 IBM Worldwide Organizations 5-96

5.10.10 IBM Security 5-98

5.11 Information Builders 5-100

5.11.1 Information Builders Services and Support 5-101

5.11.2 Information Builders iWay Software 5-103

5.11.3 iWay Software 5-105

5.11.4 Genesis of iWay Software 5-105

5.12 Microsoft 5-106

5.12.1 Microsoft Revenue 5-106

5.12.2 Microsoft Client Revenue 5-108

5.12.3 Microsoft Server and Tools Revenue 5-110

5.12.4 Microsoft Online Services Business Revenue 5-112

5.12.5 Microsoft Business Division Revenue 5-115

5.12.6 Microsoft Entertainment and Devices Division 5-117

5.12.7 Microsoft Segment Revenue 5-119

5.12.8 Microsoft Competition 5-120

5.12.9 Microsoft Security Vulnerabilities 5-121

5.12.10 Microsoft Client Segment 5-123

5.12.11 Microsoft Segments 5-126

5.12.12 Open Text Livelink ECM Integration Microsoft

Office SharePoint Server 5-128

5.12.13 Microsoft Multinational Computer Technology 5-128

5.12.1 Selected Microsoft Partners 5-129

5.12.15 Microsoft Financials 5-129

5.12.16 Microsoft Software Products 5-129

5.13 MQSoftware 5-131

5.13.1 MQSoftware Q Nami! 5-133

5.13.2 MQSoftware Customers 5-135

5.13.3 MQSoftware Services 5-135

5.13.4 Partnerships 5-136

5.14 Oracle 5-136

5.14.1 Oracle Software Business 5-137

5.14.2 Oracle Competition In The Software Business 5-138

5.14.3 Oracle Software License Updates and Product Support 5-139

5.14.4 Oracle Software Description 5-140

5.14.5 Oracle / BEA Systems 5-142

5.14.6 Oracle Software Revenue by Region 5-143

5.14.7 Oracle Corporate Strategy Active Acquisition Program 5-145

5.15 Progress Software 5-146

5.15.1 Progress Software Services Oriented Architecture Products 5-147

5.15.2 Progress Application Platform Products 5-149

5.15.3 Progress Software Data Infrastructure Products 5-151

5.15.4 Progress Software Customers 5-153

5.15.5 Progress Software / DataDirect Technologies 5-154

5.16 Red Hat JBoss Enterprise SOA Platform 5-154

5.16.1 JBoss Enterprise SOA Platform Partners 5-159

5.17 SeeWhy 5-159

5.18 SOA Software 5-160

5.19 Software AG 5-161

5.19.1 Software AG Respected Customers in Key Industries 5-162

5.19.2 Software AG Technologies Offered 5-163

5.19.3 Software AG webMethods Business Division 5-164

5.19.4 Software AG Geographical Expansion 5-165

5.19.5 Software AG Customers 5-165

5.19.6 Software AG Corporate Social Responsibility 5-166

5.19.7 Software AG Customers 5-166

5.19.8 Software AG Revenue 5-167

5.19.9 Software AG Highlights in 2008 5-168

5.20 Tibco 5-174

5.20.1 Tibco SOA 5-176

5.20.2 Tibco Business optimization 5-176

5.20.3 Tibco BPM 5-177

5.20.4 Tibco Professional Services 5-178

5.20.5 Tibco Competition 5-179

5.20.6 Tibco Revenue 5-180

5.21 Vitria Technology 5-184

5.22 Workday 5-198

5.22.1 Workday / Cape Clear 5-203

5.22.2 Workday Customers 5-205

For full details, please email keithw@cmsinfo.com

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The Worldwide Directory of Mobile Network Operators 2008 (The MNO Directory):- 734 mobile network profiles- 490 pages of research- 235 countries- 3,290 named management contacts- 535 profiles with data, of which 300 have 2Q 2008 data, and 473 have 1Q 2008- Timely research: includes fully revised data for Zain's Celtel operations The MVNO Directory 2009, published February 2009- 366 active operations- 89 operators who may launch- 72 mobile brands identified - 820 named contacts - Details of MVNOs no longer trading

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Office Address: Chiltern Magazine Services Ltd., P&A House, Alma Road, Chesham, Bucks. HP5 3HB, UK.

Telephone: UK +44 (0) 1494 771734 Fax: +44 (0) 01494 778994 e-mail: keithw@cmsinfo.com
Telephone: USA +(1) 508 861 0401 Fax: +(1) 508 861 0401

Registered Office: 2a Altons House Office Park, Gatehouse Way, Aylesbury, HP19 3XU, UK
Registered in England and Wales No. 3240740 VAT No. GB 685 4343 10

CMSInfo (Chiltern Magazine Services Ltd.) is a company registered at Companies House in England and Wales (Company No. 3240740).
CMSInfo is also registered in accordance with the Data Protection Act 1998 (registration number R0094104).

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