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Home > Market Research > Mobile Strategies > Future Mobile Pricing: Mobile broadband, content and growth market trends and strategies
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"Even before the global economies began to falter, the mobile industry had begun to reform. There has been an accelerating trend away from networks and coverage towards consumer services as the core operator proposition, but there are less barriers to entry in this field and competition is coming from all parts of the value chain – and beyond it. "
Angela Stainthorpe, Senior Research Analyst, Informa Telecoms and Media
Future Mobile Pricing Trends systematically analyses the current trends in pricing for mobile services and evaluates the models that will drive profitability and growth in new and evolved services. The report gives strategic consideration to the factors that will affect and be affected by pricing models as the market evolves, using extensive case studies and primary data to support its findings.
Key Data Sets
Voice Average number of tariffs Payment type - postpaid, prepaid or hybrid Average per minute price Average number of bundled minutes Average contract length
SMS Average price per region
Content Average global mobile content prices Average content prices by type
Mobile broadband Average number tariffs Payment type Average per MB price Average download limit Average contract length
Key questions answered in this report
> What are the most popular pricing models in the market today? > What innovations are happening and why? > What is driving evolution of pricing models? > What problems exist that pricing has created or may be able to fix? > Is hybrid pricing a middle ground between postpaid and prepaid or an entirely new model for the future? > How are growth markets using pricing to tackle their unique challenges? > Is there value for operators in content and applications? > What models currently exist for mobile broadband and how will they evolve?
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Table of Contents
C H A P T E R 1 E X E C U T I V E S U M M A R Y 1 Voice, SMS and data pricing trends 1 Fig. 1.1: Total number of consumer and business tariff plans offered, selected operators, 2Q09 1 Trends in postpaid bundled minutes and bundle cost 3 Trends in prepaid price per minute 3 Hybrid pricing – prepaid and postpaid are developing into payment mechanisms rather than discrete customer groups 3 Fig. 1.2: Survey: What percentage of your subscriber base uses/will use hybrid plans? 4 Mobile broadband pricing trends 4 Mobile broadband plans are evolving but innovation is still thin on the ground 4 Postpaid plans dominate . 5 Fig. 1.3: Average number of prepaid and postpaid plans per operator, 4Q08 and 1Q09 5 Western Europe the only region to experience a fall in average contract prices 6 Multiple GB limits win out but unlimited download volumes remain popular 6 24-month contracts lead in mobile broadband 6 Prepaid mobile broadband favors charging by day, not by MB 7 Data volume the most popular way to charge for mobile broadband 7 Fig. 1.4: Example tariff configurations for mobile broadband, 1H09 7 Fig. 1.5: Survey: Which increments do you use to charge end users for mobile broadband access? 8 Issues for the future of mobile broadband pricing 9 Fig. 1.6: Survey: How long do you think widespread unlimited-usage tariffs will be a sustainable approach to pricing mobile broadband? 9 Rising demand for bandwidth challenges return on investment 10 Future pricing models for mobile broadband must become more sophisticated 10 Fig. 1.7: Three axes of development for mobile operator broadband pricing 11 Smart pipe strategies 11 Fig. 1.8: Walled gardens, smart pipes and dumb pipes 11 Charging by application 12 Managing quality of service requirement 13 Network-based traffic control 13 Sophisticated segmentation 14 Fig. 1.9: Reasons to bundle and not to bundle mobile broadband 15 Charging by peak/off peak 15 Mobile content pricing 15 Current content pricing trends 16 Fig. 1.10: Global, average on-portal mobile content prices, by type, 1Q09-3Q09 16 Fig. 1.11: Lowest and highest prices, by content type and country, 3Q09 17 Pricing models 17 Subscription model 18 Fig. 1.12: Mobile pricing, subscription model 18 Pay-per-unit model 18 Fig. 1.13: Mobile pricing, pay-per-unit model 18 Rental model 18 Fig. 1.14: Mobile pricing, rental model 18 Bundling model 19 Fig. 1.15: Mobile pricing, bundling model 19 III Contents IV Emerging content pricing models 19 The case of the Application stores 19 Advertising-subsidized content 20 C H A P T E R 2 V O I C E , S M S A N D D A T A P R I C I N G T R E N D S 21 Voice pricing trends 21 Key observations 21 Fig. 2.1: Total number of consumer and business tariff plans offered, selected operators, 2Q09 21 Fig. 2.2: Consumer prepaid, postpaid and hybrid tariffs as percentage of total tariffs by prepaid as percentage of total subscriptions, selected operators, 2Q09 23 Fig. 2.3: Business prepaid, postpaid and hybrid tariffs as percentage of total tariffs by prepaid as percentage of total subscriptions, selected operators, 2Q09 24 Trends in postpaid bundled minutes and bundle cost 24 Fig. 2.4: Largest, smallest and median bundle sizes, selected operators, 2Q09 24 Fig. 2.5: Bundle cost by included minutes, selected operators in selected markets, 2Q09 25 Trends in prepaid price per minute 25 Fig. 2.6: Prepaid price per minute, selected operators, 2Q09 26 SMS pricing trends 26 Fig. 2.7: Global, selected operators by SMS price, 4Q09 27 Fig. 2.8: Global, selected operators’ SMS prices, by annual change, 4Q08-4Q09 28 Fig. 2.9: Global, annual variation in SMS prices, selected operators, 4Q09 29 Data pricing trends 29 Fig. 2.10: Average number of prepaid and postpaid plans per operator, 4Q08 and 1Q09 30 Fig. 2.11: Average postpaid contract price by region, 4Q08 and 1Q09 30 Fig. 2.12: Average price per MB, by country, 1Q09 31 Fig. 2.13: Distribution of prepaid billing units for mobile broadband by region, 1Q09 32 Content pricing trends 32 Fig. 2.14: Global, average on-portal mobile content prices, by type, 1Q09-3Q09 33 Fig. 2.15: Lowest and highest prices by content type and country, 3Q09 33 Fig. 2.16: Cheapest and most expensive content as a proportion of per-capita income, 3Q09 34 Fig. 2.17 Price per unit by number of units affordable, by content type, 3Q09 34 Hybrid pricing 35 ‘Prepaid’ and ‘postpaid’ are developing into payment mechanisms rather than discrete customer groups 35 Fig. 2.18: Survey: What percentage of your subscriber base uses/will use hybrid plans? 36 Hybrid services mix elements of traditional postpaid and prepaid plans, and can come in a variety of different guises 36 Monthly prepaid/auto reload 36 Fig. 2.19: AT&T ‘Pick Your Plan’ range, 4Q09 37 Postpaid spending control 37 Fig. 2.20: Vodafone Egypt spending control plans, 4Q09 38 Family plans 38 Fig. 2.21: T-Mobile USA Even More individual and family plan comparison, 4Q09 39 Fig. 2.22: Example use cases for hierarchical family and corporate plans 39 C H A P T E R 3 M O B I L E B R O A D B A N D : C U R R E N T S I T U A T I O N 41 Introduction to the mobile broadband market 41 Technology evolution 41 Fig. 3.1: Global commercial HSDPA and EV-DO network deployments, 4Q08 42 Why is mobile broadband attracting so much attention? 42 Mobile broadband subscription development 43 Fig. 3.2: Top 10 global mobile broadband markets by subscriptions, 4Q08 43 Fig. 3.3: Global total broadband subscribers, by fixed and mobile, 2008-2013 44 Mobile broadband revenues . 45 Fig. 3.4: Top 20 global operators’ non-SMS revenue as % total data revenue, 4Q08 45 Fig. 3.5: Global mobile data revenues by broadband and non-broadband, 2008-2013 46 Mobile broadband traffic 46 Fig. 3.6: Global mobile data revenues and data traffic, 2008-2013 47 General conclusions 48 Mobile broadband numbers are set to soar 48 Mobile broadband drives revenue boom 48 Mobile broadband will have a global reach 48 Mobile broadband will create traffic pain 48 Mobile broadband is being driven by growth in HSDPA 49 Mobile broadband will drive overall growth of broadband 49 Data volume the most popular way to charge for mobile broadband 49 Fig. 3.7: Example tariff configurations for mobile broadband 49 Fig. 3.8: Survey: Which increments do you use to charge end users for mobile broadband access? 50 Fig. 3.9: Survey: What is the principal method you use to determine mobile broadband pricing levels? 51 Fig. 3.10: Survey: What are your top three priorities when pricing mobile broadband services? 52 Fig. 3.11: Survey: How long do you think widespread unlimited-usage tariffs will be a sustainable approach to pricing mobile broadband? 52 C H A P T E R 4 M O B I L E B R O A D B A N D : F U T U R E D E V E L O P M E N T S 53 Strengths and weaknesses of mobile broadband tariff elements 53 Time-based charging 53 Fig. 4.1: Strengths and weaknesses of time-based charging for mobile broadband 53 Volume-based charging 55 Fig. 4.2: Strengths and weaknesses of volume-based charging 55 Special case: unlimited volume 57 Fig. 4.3: Strengths and weaknesses of unlimited-volume charging 57 Speed-based charging 58 Fig. 4.4: Strengths and weaknesses of speed-based charging 59 Tariff model examples 60 Time-based subscription with unlimited volume 60 Fig. 4.5: Tigo Colombia Internet Movil plan 60 Fig. 4.6: M1 Singapore prepaid mobile broadband plan 60 Fig. 4.7: Orange and SFR France micro top-up mobile broadband plans 61 Fig. 4.8: 3 Hong Kong, O2 Czech Republic and Swisscom Switzerland unlimited monthly plans 61 Time-based bundle with volume usage cap 61 Fig. 4.9: Movistar Spain mobile broadband Tarifa Diaria 62 Fig. 4.10: T-Mobile UK Broadband Plus plan 62 Fig. 4.11: Vodafone UK postpaid mobile broadband plan 62 Fig. 4.12: Vodacom South Africa mobile broadband plans 63 Volume bundle with or without time-based cap (validity period) 64 Fig. 4.13: Vodafone UK and Optus Australia prepaid mobile broadband plans 64 Pay-per-use tariffs: time- or volume-based 64 Fig. 4.14: Smart Communications Philippines prepaid mobile broadband plan 65 V Adjustable-threshold tariffs 65 Fig. 4.15: Orange France and SFR adjustable mobile broadband plans 65 Unlimited volume with fair-use speed reduction 66 Fig. 4.16: Claro Peru prepaid mobile broadband plans 66 Fig. 4.17: Movistar Argentina Plan BAM Ilimitado 66 Speed tiers with fair-use speed reduction 67 Fig. 4.18: Indosat Indonesia ISAT mobile broadband plans 67 Fig. 4.19: Etisalat Egypt unlimited mobile broadband plans 67 Paying by time of day – peak/off peak 67 Issues for the future of mobile broadband pricing 68 Fig. 4.20: Survey: How long do you think widespread unlimited-usage tariffs will be a sustainable approach to pricing mobile broadband? . 68 Rising demand for bandwidth challenges return on investment 69 Fig. 4.21: Global mobile data revenues and data traffic, 2008-2013 69 Future mobile broadband customers will need new wave of tariff structures 70 Future pricing models for mobile broadband must become more sophisticated 72 Fig. 4.22: Three axes of development for mobile operator broadband pricing 72 Smart pipe strategies 73 Fig. 4.23: Walled gardens, smart pipes and dumb pipes 74 Charging by application 75 Fig. 4.24: Survey: Do you charge for applications separately from access? 75 Fig. 4.25: Survey: Which applications do you price separately? 76 Fig. 4.26: Example operators offering applications charged separately 76 Fig. 4.27: Strengths and weaknesses of charging for mobile broadband by application 77 Managing quality of service requirement 77 Fig. 4.28: Strengths and weaknesses of charging by quality of service 78 Partnerships with Internet content providers 79 Fig. 4.29: Strengths and weaknesses of partnering with Internet content providers 80 Network-based traffic control 80 What is policy control? 81 Fig. 4.30: Openet’s example uses of policy management 82 Current status of traffic shaping 82 Fig. 4.31: Survey: Do you employ any active traffic shaping or prioritization of application types? 82 Fig. 4.32: Survey: If yes or planned, what methods do or will you employ? 83 Fig. 4.33: Survey: Do you include a ‘fair-use’ limit in your consumer contracts? 83 Fig. 4.34: Survey: What happens when a user nears/reaches the fair-use threshold? 84 Sophisticated segmentation 84 Fig. 4.35: Reasons to bundle and not to bundle mobile broadband 85 Charging by peak/off peak 85 Fig. 4.36: Strengths and weaknesses of charging peak/off-peak 86 Fig. 4.37: Proximus Belgium Mobile Internet packages, July 2009 86 Fig. 4.38: Orange Romania Night and Weekend mobile broadband plans 87 Demographic offers 87 ‘Pay once’ 87 C H A P T E R 5 M O B I L E C O N T E N T 89 Introduction to the mobile content market 89 Fig. 5.1: Global mobile content and services revenues, by region, 2008-2013 90 Fig. 5.2: Global mobile content and services revenues, by segment, 2008-2013 91 VI Fig. 5.3: Global mobile content-only revenues, by segment, 2008-2013 92 Content pricing trends, 2009 92 The general trend 92 Fig. 5.4: Global, average on-portal mobile content prices, by type, 1Q09-3Q09 93 Fig. 5.5: Lowest and highest prices, by content type and country, 3Q09 93 Fig. 5.6: Cheapest and most expensive content as proportion of per-capita income, 3Q09 94 Fig. 5.7: Price per unit of content by number of units affordable per month, by content type, 3Q09 94 Ringtones and ringback tones 95 Fig. 5.8: Price per ringtone and ringback tone by number of tones affordable per month, by region, 3Q09 96 Games 96 Fig. 5.9: Price per game by number of games affordable per month, by region, 3Q09 97 Music 97 Fig. 5.10: Price per full-track download by number of tracks affordable per month, by region, 3Q09 98 Pricing models 99 Subscription model 99 Fig. 5.11: Mobile pricing, subscription model 99 Fig. 5.12: Survey: Which subscription-based (i.e. recurring) tariffs do you offer for mobile content? 102 Pay-per-unit model 102 Fig. 5.13: Mobile pricing, pay-per-unit model 102 Rental model 104 Fig. 5.14: Mobile pricing, rental model 104 Fig. 5.15: Survey: Do you offer pay-per-play or rental models for different types of mobile content? 105 Bundling model 106 Fig. 5.16: Mobile pricing, bundling model 106 Emerging content pricing models 107 The case of the Application stores 107 Fig. 5.17: Application stores launch dates, as at end-1H09 108 Application prices 109 Fig. 5.18: Pricing and billing information from selected application stores, 1H09 109 Fig. 5.19: Apple App Store and Blackberry App World, free versus paid-for Apps, by category, 3Q09 110 Fig. 5.20: Average price for top 100 paid-for apps on Apple App Store (US) and Blackberry App World (US), Aug-09 111 Fig. 5.21: Ratio of average application price to lowest achievable price per application, Blackberry App World and Apple App Store, Aug-09 112 Advertising-subsidized content 112 Fig. 5.22: Mobile pricing, advertising-subsidized model 113 Fig. 5.23: Survey: Do you use advertising to subsidize content? 113 Fig. 5.24: Asia, top 10 mobile sites, selected countries, May-09 114 Fig. 5.25: Top 10 countries for banners served on BuzzCity mobile advertising network, 3Q08-2Q09 115 Unlimited downloads 116 Fig. 5.26: Mobile pricing, unlimited downloads model 116
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