FREE BRIEFING:
Portio Mobile Factbook 2011
Free Telecoms Market Research Reports
Blog
Resources
Broadband & Fixed
Handsets & Devices
Information & Communications Technology
Media & Entertainment
Mobile Content & Applications
Mobile Markets
Mobile Networks
Mobile Strategies
Networks & Infrastructure
Custom Research
Contact
About
Terms & Conditions
Privacy
Home >
Subscriber data management outlook
Market Study
Published: June 2009
Pages: For full details, please email keithw@cmsinfo.com
Tables: For full details, please email keithw@cmsinfo.com
From: GBP 2340.00 Buy Now!
Research from: Analysys Mason
Sector: Mobile Content & Apps
Analysys Mason has added a new subscriber data management (SDM) segment to its service delivery platform module during 2009. This focuses on software platforms designed to provide real-time and near real-time management of subscriber data. This report provides a detailed analysis of the new segment.
Communications service providers (CSPs) currently manage subscriber data in many different silos to support different operational requirements, as in the following examples.
Network databases, such as home location registers (HLRs) and authentication, authorisation and accounting (AAA) servers maintain subscriber profiles for authentication and service configuration to support real-time execution of services.
Real-time charging systems manage subscriber account information in real-time to support prepaid services.
Customer care systems maintain records of customer interactions and service subscriptions to support customer service representatives and customer self-care.
Identity management systems manage customer access to Web portals and Web services.
In our new coverage of SDM we will focus on platforms that are designed to manage subscriber data in real-time and near real-time independently of specific applications.
One major trend contributing to this is the replacement of legacy HLR deployments with distributed logical subscriber databases that support multiple front-end applications, including HLRs, home subscriber services (HSSs), AAAs, equipment identification registers (EIRs) and mobile number portability (MNP). This is important because it decouples the network database application from the SDM and can be extended to support applications such as single sign-on for Web portals and dynamic profiling of subscriber behaviour. Most HLR vendors are pursuing this opportunity, but with different degrees of success.
Another key trend is the adoption of IT and Web concepts, such as federation of subscriber data, policy management and identity management. This broadens the scope of SDM to make use of existing systems and support new requirements.
The Subscriber data management outlook report analyses these trends and looks at new requirements for opening up access to subscriber data. It profiles key vendors including: Alcatel-Lucent; Amdocs; Blueslice Networks; Bridgewater Systems; Ericsson; Hewlett-Packard (HP); Huawei Technologies; IBM; Motorola; Nokia Siemens Networks; Nortel Networks; Oracle; Sun Microsystems; Tekelec; Xeround; and ZTE. It provides market shares for 2008 and market forecast for 2008–2013, broken down by geographical regions (North America; Europe, the Middle East and Africa; Asia–Pacific; and Central and Latin America).
Network databases, such as home location registers (HLRs) and authentication, authorisation and accounting (AAA) servers maintain subscriber profiles for authentication and service configuration to support real-time execution of services.
Real-time charging systems manage subscriber account information in real-time to support prepaid services.
Customer care systems maintain records of customer interactions and service subscriptions to support customer service representatives and customer self-care.
Identity management systems manage customer access to Web portals and Web services.
In our new coverage of SDM we will focus on platforms that are designed to manage subscriber data in real-time and near real-time independently of specific applications.
One major trend contributing to this is the replacement of legacy HLR deployments with distributed logical subscriber databases that support multiple front-end applications, including HLRs, home subscriber services (HSSs), AAAs, equipment identification registers (EIRs) and mobile number portability (MNP). This is important because it decouples the network database application from the SDM and can be extended to support applications such as single sign-on for Web portals and dynamic profiling of subscriber behaviour. Most HLR vendors are pursuing this opportunity, but with different degrees of success.
Another key trend is the adoption of IT and Web concepts, such as federation of subscriber data, policy management and identity management. This broadens the scope of SDM to make use of existing systems and support new requirements.
The Subscriber data management outlook report analyses these trends and looks at new requirements for opening up access to subscriber data. It profiles key vendors including: Alcatel-Lucent; Amdocs; Blueslice Networks; Bridgewater Systems; Ericsson; Hewlett-Packard (HP); Huawei Technologies; IBM; Motorola; Nokia Siemens Networks; Nortel Networks; Oracle; Sun Microsystems; Tekelec; Xeround; and ZTE. It provides market shares for 2008 and market forecast for 2008–2013, broken down by geographical regions (North America; Europe, the Middle East and Africa; Asia–Pacific; and Central and Latin America).