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Market Study
Published: November 2008
Pages: 18
Tables: For full details, please email keithw@cmsinfo.com
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Research from: Ovum Research & Consultancy
Sector: Mobile Markets

The worsening economic situation and imminent recession is already impacting the UK IT services market. We expect this to continue through the forecast period to 2012. Growth in each service line will not be affected in the same way or to the same degree, however. In infrastructure services, greater price competitiveness will slow growth, especially in the latter half of the period. In project services, growth will decelerate rapidly throughout the time, though some areas that offer cost savings to end-users will benefit in the near term. Growth will reduce in application-led outsourcing (ALO), but because of relatively long contracts, we project a phased impact. Although growth in business process outsourcing (BPO) will diminish, it will still be the fastest-growing IT service line up to 2012, spurred by the reprioritising of cost takeout. The public sector will not be immune to the problems facing the wider economy. Existing high levels of public sector borrowing and maturing large deals will limit growth in government spending on IT services from 2010 onwards.

Introduction
The worsening economic situation and imminent recession is already impacting the UK IT services market, and is expected to continue through the forecast period to 2012. Growth in each service line will not be affected in the same way or to the same degree, however. This report examines each business area and the implications that the current financial outlook holds for them.
Scope
Our research reports span the global software and IT services domain covering: strategic issues, technology and services, companies and markets.Ovum's research has, for over 20 years been focused at the junction of the technical and commercial domains. Our strategic issues agenda addresses the major disruptions that are affecting both the software and IT services suppliers, and their customers that they serve
Highlights
Ensuring that technology investments drive competitive advantage, and that technology spend is not all absorbed by routine and non-differentiating technology, is more important than ever. Developing repeatable assets, new approaches to service innovation and moving into adjacent segments are all being tried - as are many other approaches. What is clear is that selecting the right markets to focus on is more important than ever.
Reasons to Purchase
Ovum research will help you understand how new trends will affect the overall structure of the market. Our research reports assess the major players are in a market category. We reveal how suppliers should improve their products and services positioning. For more information about how this specific research report can help your business please contact us.

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Table of Contents

Table of contents

Scope
Forecasting the UK IT services market
UK market forecast
Infrastructure services
Project services
Application-led outsourcing (ALO)
Business process outsourcing (BPO)
Public sector market
Recommendations
Plan for a long economic downturn
Re-prioritise price competitiveness
Prepare for greater cost takeout
Exploit counter-cyclical opportunities
Review M&A strategy
Market definitions
Infrastructure services
Project services
Application-led outsourcing (ALO)
Business process outsourcing (BPO)

Table of figures

Figure 1 UK market size and growth
Table 1 UK market size and growth
Figure 2 UK infrastructure services market size and growth
Table 2 UK infrastructure services market size and growth
Figure 3 UK project services market size and growth
Table 3 UK project services market size and growth
Figure 4 UK application-led outsourcing (ALO) market size and growth
Table 4 UK application-led outsourcing (ALO) market size and growth
Figure 5 UK business process outsourcing market size and growth
Table 5 UK business process outsourcing (BPO) market size and growth
Figure 6 UK public sector market size and growth
Table 6 UK public sector market size and growth

For full details, please email keithw@cmsinfo.com

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