Home > Market Research > Mobile Strategies > Voice: a vision of the future – North America

Table of Contents

Market Study
Published: February 2009
Pages: 20
Tables: For full details, please email keithw@cmsinfo.com
From: GBP 1782.14   Buy Now!
Research from: Ovum Research & Consultancy
Sector: Mobile Strategies

With increasing focus on broadband and data services, telecoms operators need not forget one key service in their portfolio: voice. Voice still generates the vast majority of operators' revenues today.

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Table of Contents

Executive summary
In a nutshell
Key messages
Scope
Voice: a vision of the future
Defining the market
Key drivers
Technology, customer behaviour and service suppliers
A proliferation of technologies
Fixed broadband
Naked DSL
WiFi
WiMAX (fixed and mobile)
3G and 4G
Fixed–mobile convergence (FMC)
Next-generation networks (NGNs)
Changing customer behaviour
Customers are making more – not less – voice calls
The continuation in FMS
The increasing popularity of VoIP
The emergence of message–voice substitution (MVS)
Multipurpose device (MPD) voice substitution
A proliferation of service suppliers
Voice forecasts
Connections: a mixed picture
US
Canada
Volume/minutes: continuing to grow
US
Canada
Prices: continuing to fall
Fixed will continue to decline inexorably
Fixed VoIP call prices will fall little
Mobile prices will fall faster than fixed
Mobile VoIP call prices will follow a similar trend to mobile prices
Revenues: peak in 2008 and decline thereafter
Overall picture across North America
US
Canada




List of Tables
Table 1: Impact of technological drivers on voice call volumes
Table 2: Impact of customer behaviour as a driver on voice volumes
Table 3: Impact of new service providers as drivers of voice volumes






List of Figures
Figure 1: Total communications connections (lines) in North America 2008–2017 (by technology)
Figure 2: Communication lines (excluding VoIP soft-clients) in North America 2008–2017 (by technology)
Figure 3: Total communications connections (lines) in the US 2008–2017 (by technology)
Figure 4: Communication lines (excluding VoIP soft-clients) in the US 2008–2017 (by technology)
Figure 5: Total communications connections (lines) in Canada 2008–2017 (by technology)
Figure 6: Communication lines (excluding VoIP soft-clients) in Canada 2008–2017 (by technology)
Figure 7: Voice call minutes in North America 2008–2017 (by technology)
Figure 8: US: voice call minutes 2008–2017 (by technology)
Figure 9: Canada: voice call minutes 2008–2017 (by technology)
Figure 10: Fixed, mobile and VoIP call prices in North America 2008–2017
Figure 11: North American voice call revenues 2008–2017 (by technology)
Figure 12: Voice call revenues in the US 2008–2017 (by technology)
Figure 13: Voice call revenues in Canada 2008–2017 (by technology)

For full details, please email keithw@cmsinfo.com

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