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Home > Market Research > Information & Communications Technology > SMB IT Outsourcing Report
This document is about SMB IT Outsourcing Report.
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Table of Contents
IDC Opinion
In This Study
Situation Overview
Web Site Hosting and LAN Most Prominent Outsourced Solution Among SMBs
Figure: Small Firms' Current IT Outsourcing Stage by Technology
Figure: Medium-Sized Firms' Current IT Outsourcing Stage by Technology
Figure: SMBs' Type of Hosting Service Purchased for Corporate Web Site
Decision to Outsource Happens When Considering Solution Purchase
Figure: SMBs' Position on Outsourcing IT Services Regarding Timing of Decision
Figure: SMBs' Position on Outsourcing IT Services Regarding Pricing
Figure: SMBs' Position on Outsourcing IT Services Regarding Customization
Majority of SMBs Still Believe They Should Own Technology, But Procurement Model Varies
Figure: SMBs' Position on Outsourcing IT Services Regarding Ownership
Figure: SMBs' Position on Outsourcing IT Services Regarding Personnel
Figure: SMBs' Preference for Procuring IT Outsourcing Services
SMBs Seek Cost Savings from IT Outsourcing
Figure: SMBs' Evaluation of External Services Expenditures
Figure: SMBs' Price Tolerance Regarding Outsourcing IT Services
Figure: SMBs' Top Reason for Utilizing Multiple IT Outsourcing Providers
Future Outlook
Outsourcing Gaining Traction with Some Technologies
Figure: Small Firms' Current and Future IT Outsourcing Stage by Technology
Figure: Medium-Sized Firms' Current and Future IT Outsourcing Stage by Technology
Figure: Small Firms' Current and Future Purchases from Hosting Provider by Service
Figure: Medium-Sized Firms' Current and Future Purchases from Hosting Provider by Service
Essential Guidance
Services Providers Need to Get Message to SMBs Early and Have Flexible Model
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Related Research
Synopsis
For full details, please email keithw@cmsinfo.com
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