|
Featured Report:
The Worldwide Directory of Mobile Network Users 2008: Sept. '08
Broadband & Fixed
Handsets & Devices
Information & Communications Technology
Media & Entertainment
Mobile Content & Applications
Mobile Markets
Mobile Networks
Mobile Strategies
Networks & Infrastructure
Custom Research
Contact
Terms & Conditions
Privacy
|
Home > Market Research > Mobile Content & Apps > Wireless M2M Communication and Retail
What is the status for wireless M2M communication in the European retail sector? POS terminals and on street parking solutions are two areas where the new technology is already widely adopted. Remote management solutions for vending machines are expected to take off on a large scale in 2005. Learn more about the business opportunities associated with the transformation of the European vending industry and the implementation for the EMV standard for secure card payments in this new report in the M2M research series from Berg Insight.
Retail is one of the first sectors in Europe that has seen some significant breakthroughs for wireless M2M communication technology in certain application areas. Wireless POS terminals are widely used to enable card payments in businesses where mobility is required and modern on street parking management solutions rely on information transferred over wireless networks. The vending industry is expected to become the next segment where remote management systems enabled by mobile data communication will be deployed on a large scale from 2005 and onwards.
During the period 2005 to 2009, the total number of wireless data connections used for retail applications in Europe can be expected to rise from less than 1 million to around 3 million.
Growth could however be many times higher if the mobile industry is able to take advantage of the ongoing migration to EMV in the card payments industry. As European merchants prepare to replace well over 10 million POS terminals to meet the new security standard, the mobile industry has a unique opportunity to initiate a shift from landline to wireless connections as primary means of communication for card payment systems. Such a development will however require tailored solutions that combine inexpensive, reliable terminals with secure high performance communication services.
Remote management and reporting systems has a great potential to offer significant benefits for the vending industry. Digital technology initiated a thorough transformation of the retail industry during the 1980s, when chain stores began to systematically collect vast quantities of data about customer buying behaviour. By knowing exactly what is sold, when and where, retailers can today continuously adapt their businesses to their customer’s changing needs and behaviour. Remote management solutions with wireless data network connectivity can offer vending industry players access to the same kind of detailed online information about their points of sales. Product suppliers and operators can gain more efficient control of cash, sales, stock, route planning, operations, brand and marketing data. Based on information gathered from machines in the field they are able to optimise their businesses and achieve both increased sales and improved efficiency.
Parking machines and to a lesser extent also ticketing machines have been areas where wireless M2M technology has been adopted relatively early. A high proportion of the pay and display machines shipped on the European market are equipped for wireless network connectivity. Data communication both facilitates centralised management solutions and enables card payments at remote locations. Though interesting in the short term, the addressable market is however not large enough to generate any significant growth in the future. Adoption is also slowed by long equipment life cycles.
There are already numerous cases where wireless M2M solutions have been successfully implemented for retail applications. All major POS terminal manufacturers offer mobile terminals for GSM or GPRS networks and VeriFone is one of the first to partner with a wireless data service provider, Wyless, to install SIMs in devices at the factory. Major consumer brands and vending machine operators such as Nestlé, Unilever and Selecta are working with service providers such as BT Redcare and Vianet to implement remote management for vending machines at a large scale. The leading parking solution provider Parkeon offers wireless network connectivity as a standard feature for its entire range of pay and display machines for on street parking.
Top of Page
Table of Contents
Summary
Executive summary
POS terminals ..3
1.1 Card payments industry players..3
1.1.1 Card issuers .4
1.1.2 Merchants..5
1.1.3 Card payment acquirer ..5
1.1.4 POS terminal vendors .5
1.2 Card payment technology evolution .6
1.2.1 EMV specifications 7
1.2.2 Implementation of EMV..8
1.3 Mobile data communication solutions for POS terminals 10
1.4 POS terminal vendor profiles..12
1.4.1 Axalto.13
1.4.2 Banksys13
1.4.3 CyberNet .14
1.4.4 DA Sistemi..14
1.4.5 Dionica .14
1.4.6 Hypercom15
1.4.7 Keycorp 15
1.4.8 Lipman..16
1.4.9 Ingenico16
1.4.10 Intellect .17
1.4.11 MoneyLine Group18
1.4.12 REA Elektronik..18
1.4.13 Sagem ..18
1.4.14 Thales19
1.4.15 Trintech.19
1.4.16 Thyron Systems ..19
1.4.17 Urmet.20
1.4.18 VeriFone ..20
2 Chapter 2 Vending machines .21
2.1 Vending industry players..22
2.1.1 Vending machine manufacturers 22
2.1.2 Product suppliers 24
2.1.3 Vending operators..25
2.2 Mobile data communication solutions for vending machines26
2.3 Vending machine manufacturer profiles ..27
2.3.1 Automatic Products International 27
2.3.2 Azkoyen27
2.3.3 Bianchi Vending Group27
2.3.4 Bravilor Bonamat.27
2.3.5 Crane Merchandising Systems29
2.3.6 Deutsche Wurlitzer .29
2.3.7 ETNA Vending Technologies 29
2.3.8 FAS International.29
2.3.9 Jede30
2.3.10 Jofemar.30
2.3.11 Lavazza.30
2.3.12 Mars30
2.3.13 N&W Global Vending 31
2.3.14 Rheavendors .31
2.3.15 Saeco International 31
2.3.16 Sielaff.31
2.3.17 The Vending Corporation32
2.3.18 Vendo 32
2.3.19 Veromatic International 33
2.3.20 Westomatic.33
2.4 Vending operator profiles .33
2.4.1 Alois Dallmayr Automaten Service .34
2.4.2 Aramark 34
2.4.3 Autobar.35
2.4.4 Maas International ..35
2.4.5 Selecta..35
2.4.6 Sodexho ..36
2.4.7 Vending Holding..36
3 Chapter 3 Parking and ticketing machines ..37
3.1 Parking machines .38
3.1.1 Parking industry players..38
3.1.2 Mobile data communication solutions for pay and display machines.39
3.2 Ticketing machines..41
3.2.1 Ticketing industry players ..41
3.2.2 Ticketing technology trends..41
3.2.3 Mobile data communication solutions for ticketing machines.42
3.3 Parking and ticketing solution vendor profiles ..42
3.3.1 Ascom ..42
3.3.2 Anamo Electronics .43
3.3.3 Alfia.43
3.3.4 Amper Ibersegur .43
3.3.5 Bebarmatic .45
3.3.6 Buscom 45
3.3.7 Cale Access45
3.3.8 Cubic Transportation Systems.45
3.3.9 Dambach.46
3.3.10 ERG Systems 46
3.3.11 Hectronic .47
3.3.12 Höft & Wessel47
3.3.13 IEM .48
3.3.14 Krauth Technology.48
3.3.15 Mikroelektronika ..48
3.3.16 Parkeon 48
INDEX WIRELESS M2M COMMUNICATION AND RETAIL
iv M2M RESEARCH SERIES
3.3.17 Sadamel ..49
3.3.18 Scheidt & Bachmann 49
3.3.19 Siemens49
3.3.20 Zeag ..50
3.4 Private parking operators .50
4 Chapter 4 Market opportunity for mobile industry players53
4.1 Key market segments.53
4.1.1 POS terminals53
4.1.2 Vending machines..54
4.2 Existing and potential market size54
4.3 Market growth forecast ..57
4.3.1 Key drivers..59
4.3.2 Opportunities.59
4.3.3 Threats..59
4.4 Conclusions.60
5 Chapter 5 Case studies ..61
5.1 POS terminals.61
5.1.1 SFR Monétique.61
5.1.2 TeleCash Connect & Win GSM62
5.1.3 Telekom Austria Aircash..62
5.1.4 VeriFone and Wyless. 63
5.1.5 Wireless Maingate ..63
5.2 Vending machines63
5.2.1 BT Redcare vend online..64
5.2.2 Vianet vOpen.64
5.2.3 Vodafone Spain65
5.3 Parkeon parking machines..65
5.4 Swiss Federal Railways mobile ticketing terminals.66
Appendix Glossary..68
Index
Table of Figures
Figure 1.1 Overview of card payment transaction process .. 4
Figure 1.2 Payment card market overview (Europe, 2004) .. 4
Figure 1.3 Stationary POS terminal and mobile POS terminal 6
Figure 1.4 EMV implementation status (EU, 2004) 9
Figure 1.5 POS terminal communication total annual cost comparison (Sweden, 2004) . 10
Figure 1.6 POS terminals price comparison (Europe 2005).. 11
Figure 1.7 POS terminal shipments by manufacturer (Worldwide, 2002) . 12
Figure 1.8 POS terminal installations (Europe, 2003) 17
Figure 2.1 Vending machine density, by region (Worldwide, 2004) . 21
Figure 2.2 Examples of vending machines. 22
Figure 2.3 Vending machine market estimates (Europe, 2004) .. 23
Figure 2.4 Examples of product suppliers and brands 24
Figure 2.5 European vending markets estimates (2004). 25
Figure 2.6 European vending machine manufacturers, by product segments 28
Figure 2.7 European vending operators.. 34
Figure 3.1 Parking and ticketing machines, estimates by region (Europe 2004) .. 37
Figure 3.2 Pay and display machine and train ticket vending machine.. 40
Figure 3.3 Parking and ticketing solution providers, by segment .. 44
Figure 3.4 Selected European parking operators .. 51
Figure 4.1 POS terminals, million installed units (Europe 2005–2009) 55
Figure 4.2 Vending machines, million installed units (Europe 2005–2009) .. 56
Figure 4.3 GSM/GPRS/UMTS POS terminals annual sales forecast (Europe 2005–2009) 57
Figure 4.4 Wireless modules for vending machines sales forecast (Europe 2005–2009) . 58
Figure 4.5 Million wireless M2M connections in the retail sector (Europe 2005–2009) .. 60
Figure 5.1 Pay and display machines supplied by Parkeon to selected European cities . 65
For full details, please email keithw@cmsinfo.com
Top of Page
Buy now!
Top of Page
|
|
