XL: Operations Transformation through Managed Services
Creating values is the key to smart pipe operations, and Indonesian telco XL has embraced this next step in its transformation through a Managed Services (MS) partnership with Huawei. This is already making a clear difference in terms of operations, and should soon make itself felt in the form of new services that will both attract new customers and keep the current ones happy.
4 A crowded and busy market
4 From opex reduction to value creation
5 Strategic alignment and transformation
6 Business level
7 Service level
7 Network level 7 Bottom to top results
8 Partnership progression
8 Lessons learned
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