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Table of Contents

Next Generation Roaming: Service Evolution and Innovation
Opportunities and challenges for operators amid technical and regulatory change
Produced in association with TATA Communications

As operators roll out and extend their LTE footprint, they are launching new services, including enhanced voice, video calling and enterprise telecoms services. These new data services bring additional data revenue opportunities for mobile operators along with some key challenges in managing the quality of roaming services. Ensuring LTE data speeds and robustness of delivery will be essential for operators to position LTE roaming as a premium experience for both retail and enterprise segments.

Table of Contents:

Executive summary...... 3
Survey respondents ........ 3
Mobile roaming market status........ 4
Key drivers shaping next-generation roaming.... 4
Data services continue to grow...... 4
Operators need to formulate a strategy to prepare for regulatory change.. 5
Technology challenges need to be resolved so operators can tap latent demand for new services while roaming...... 6
Market development........ 8
Data-roaming propositions need to evolve to stimulate and monetize demand.. 8
Operators need to do more to sustain their roaming business in the long term..... 9
Technical considerations for implementing next-generation roaming are key to lay the foundation for growth ....... 11
Conclusions........ 13
Recommendations......... 14

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