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Biometrics - An important tool for the customer-first bank

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'Biometrics - An important tool for the customer-first bank'

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Banks are increasingly deploying biometric systems across a wide range of channels. This white paper from research and consultancy company Goode Intelligence (GI) explores what is driving banks to adopt biometrics, drawing on recent published research on biometrics for banking. 

Produced by Goode Intelligemce 

Biometric systems are being adopted across a wide range of bank channels and services in all parts of the world. Goode Intelligence believes that adoption is accelerating and will result in biometrics being the predominant method to identity bank customers by 2020.

Table of Contents: 

Frictionless Authentication and Fraud Reduction - Twin-Drivers for the Adoption of Biometrics in Banks - 2 

Customer Identification for the OmniChannel Bank - 3 

Opportunities for Challenger Banks - 4 

Which Biometric Authentication System is Right for Banks? - 4 

Multi-modal biometric authentication supporting a member first strategy - 4 

Combination of context and security risk drives the choice of biometric system - 5 

Banking Biometric System Assessment - 5 

On-device versus cloud-based biometric systems - 6 

Summary - 7 

About Goode Intelligence - 9 

Figures & Charts 

Figure 1: Goode Intelligence Banking Biometric System Assessment (BBSA) - 6 

Chart 1: Heart Biometric Banking User Forecasts (m) - 8